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Frequently asked questions

  • How do I cancel my subscription?
    You can cancel your subscription any time during your 5 days trial period for free by... Read more
  • How can I access documents that I filled out previously?
    All the documents that you filled out or created are stored on our cloud-based platform. You can access them by logging in to your account at https://pdfliner.com/documents Or if you already logged in, just click on your email in the upper right corner and choose the “My Documents” tab.
  • Why can’t I download my document?
    If you are unable to download or print your document, it means that you might have forgotten to choose a subscription plan. You can subscribe to our service after selecting a plan at https://pdfliner.com/pricing. Make sure you logged in to your account. If you are already subscribed, please let us know, and we will assist you with troubleshooting.
  • What if I need a refund?
    PDFLiner provides a money-back guarantee; just write us describing why you would like to get a refund, and we will be happy to assist you with this process.
  • How long does this take for my funds to return to my account?
    Your funds should return to your account in 5-10 days after the refund was approved.
  • How do I edit my PDF?
    Online PDF editor is a versatile instrument for quick work with PDF documents online...Read More.
  • Where can I get my account information?
    In order to see your account information, Log In to your account and click on your email or name in the upper-right corner. Then click on the "Account information" tab.
  • How do I change my subscription?
    If you would like to switch to another subscription plan, Log in to your account and open the "Subscription & payment" tab. Click the "Change plan" button and chose the plan that you would like to switch to.
  • What if I forgot my password?
    If you do not know the password: 1. Click on Log In 2. Click on Forgot Password 3. Enter your email 4. Click on Get instructions 5. Follow the instructions sent in the email.
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